Your duties will be as follows:

• Manage casino performance across established KPIs and targets.
• Manage general casino terms and conditions.
• Manage the casino backoffice systems.
• Manage player disputes internally or with mediators.
• Manage and negotiate relationships with third party suppliers.
• Brief analysts by documenting your requests for new features.
• Optimize the customer journey across customer touch points.
• Optimize and improve product with innovative features.
• Ensure all relevant product and feature documentation is correct and up to date.
• Ensure product consistency across desktop, mobile and tablet.
• Ensure correct internal escalation procedures are in place.
• Keep the casino product compliant across relevant regulatory landscape.
• Own and lead the product roadmap.
• Report on casino performance and opportunities to key stakeholders.
• Engage in ongoing competitive analysis of competition.
• Coordinate and execute game launch process of new titles.
• Actively represent the brands in casino based forums.
• Create fun and profitable casino promotional campaigns.

To apply for this position, you should be proficient in the following:

• Casino mathematics, KPIs and revenue flow.
• Casino promotions and how to build them.
• Casino bonuses and how they work.
• Microsoft Excel and report building.
• Casino terms and conditions.
• English language to a high standard.
• Casino suppliers and third parties.
• Reporting to key stakeholders.
• Building and managing a product roadmap.

You will be considered ahead of the curb if you have:

• Prior experience in casino management.
• Prior experience in managing people.
• Prior experience in briefing features to business analysts.
• Prior experience in creating elaborate casino promotions.
• Prior experience in reporting to key stakeholders.
• Knowledge of gamification.
• Excellent level of written English.

All applicants who which to apply for this position should have the following:

• Min. 5 years full-time iGaming experience

• You are a person who takes pride in their work
  You have a clear interest in the end user product and its values
• You are an innovator with an eye for detail
  It’s in your nature to strive for constant improvement. You strive for quality both personally and for the brands you represent.
• You’re a team player
  Although you are independent, you function well within a team framework.
• You are target driven
  You can set targets for yourself and your brands, and are constantly striving to better them.
• You have a passion for what you do
  You don’t just do what you do as a nine-to-five, it’s something you love doing and do with pride.
• You are an analytical thinker and curious by nature
  You like to get to the bottom of things and curiosity is a strong motivator. You want to understand how things work, and you have a capacity to deliver your findings coherently.
• You are well organised, and can plan ahead
  You can plot a roadmap and stick with it. You understand the need to keep things organized, it tends to come naturally to you as does immersing yourself in your work.